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Bill
Lee
President and CEO
Lee Company
Nashville, Tennessee
Lee Company is one of the top 50 mechanical contractors in America
with 600 employees, annual revenues of $80 million and projects
in 25 states and Mexico. On a personal note, Nashville’s Father’s
Day Council also named Bill 2007 Father of the Year.
Even though Bill grew up in church and believed there was a God,
he didn't understand who Christ was or why He died on the cross.
In college he became intrigued with the way his roommates lived
their lives, which they credited to their personal relationship
with Christ. Finally, one night Bill prayed and told Christ he wanted
the same kind of relationship. He remembers the night vividly because,
he says, "God did a serious download into my heart."
Now, more than two decades later, Bill tries to do what his roommates
didto model to those around him what it means to have a living,
breathing faith.
LifeChasers: Bill, if I were
to drop into your Nashville headquarters today, would I know that
your company was run by a Christian?
Lee: I'm not afraid to let
people know I'm a believer, but I don't "preach" to people.
I try to live it. One way we do it is to create an environment that
shows there are believers in this place.
For example, we care for our employees and demonstrate it in practical
ways, beyond providing the usual benefits, etc. We have a corporate
chaplain that drops into our offices regularly and is available
to our employees 24/7. And we have something called the LEAF Program--the
Lee Employee Assistance Fund--where employees contribute to it and
we match their contribution.
If an employee's house burns down or some other crisis strikes,
they can submit their need to an employee committee that decides
whether the situation qualifies for a financial gift to address
their need. This morning a guy came in whose teenage son really
needs to be in a residential treatment center for six months. Our
people know that if they get in a hard spot, they have a place to
go."
LifeChasers: Apart from the
fact that the program models Christ's values and is a good thing
to do, have you ever tried to track whether it's good for business?
Lee: We have thrived in an
otherwise weak economy. When you create a company thats a
great place to work, you attract the best employees and they are
loyal. They work hard for you. We do air conditioning and plumbing
projects. Theres nothing very spiritual about air conditioning
and plumbing. But that employee loyalty translates into excellence
and good service and thats good for business.
LifeChasers: What is one of
the greatest business challenges you face?
Lee: In our industry we're
always competing with other companies on price for major contracts.
There are all sorts of "creative" things companies do
to get a job. For instance, our vendors will offer to play games
with their numbers to help us win the contract. Its standard
industry practice.
LifeChasers: So what do you
do?
Lee: Some people would argue
that it's not black and white because it's our vendors that are
moving in the gray area, not us. But we sat in our management team
meeting and asked, "Do we want to do this?" We decided
our filter would be if all the details of a negotiation were displayed
on the front page of the newspaper, would we feel good about it?
If we wouldn't feel good, then we don't want to do it--even if it
costs us the contract.
I feel really good about that. We want our business practices to
validate our belief system and to be congruent with godliness. Its
a constant challenge, but our goal is to operate our business without
a hint of a double standard.
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